The need
Preparing the documents for a new case.
Opening a case at DHN involves a lot of document preparation. Staff were switching between PDF tools and retyping text from scans, often from the same county forms. I built Dyson to handle that work during intake.
What I built
Staff can work directly with the incoming PDFs.
Staff can open the incoming PDFs and split, merge, rotate, or extract pages as they prepare the case file.
For a scan, they draw a box around the text they need. Dyson reads that area so they can copy the result and check it against the original. Optional AI cleanup helps correct broken lines and misread characters.
Dyson / Case intake
Prepare the document
Split, merge, rotate, or select pages
Read selected text
Extract a passage from a scan
Review against the original
Check the text before using it
Optional AI cleanup and connected reading services depend on the feature selected.
Implementation
Templates for recurring forms.
Reusable county templates
I added templates for recurring county forms so staff can reuse the areas they need to read. Address lookup and county links are available alongside the document.
Document-reading services
Dyson can use document-reading tools on the office hardware or connect to outside services as part of intake.