The need
The new practice needed a public website.
The new practice needed a public website. Referrals and directory listings gave prospective patients little information about the physician, available care, or how to arrange a first appointment. The website needed to answer those questions clearly and provide a direct booking path.
What I built
Explain the care available and provide online booking.
The site says what the practice is in one line, then answers the questions people actually arrive with: what gets treated, whether it is in person or by video, what happens at a first appointment, what it costs to find out. Short pages, plain words, no waiting-room stock photography.
Dr. Le sees adults in the Lake Mary office and by video anywhere in Florida, so the site has to make both feel like the same practice rather than a main service and a lesser one.
Practice website / Path to booking
Understand the practice
Care available, the physician, and what to expect at a first appointment.
Explore the ways to receive care
- In personLake Mary office
- By videoAcross Florida
Request an appointment
Online booking
Visitors can request an appointment online without waiting to make a phone call.
Implementation
How I approached the work.
Booking outside office hours
Booking is available throughout the site, including outside office hours.